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Microsoft Windows 11

I ordered a tp01-2012A and was sent a

tp01-2000i.

And I don’t know if it’s the same, better or less than what I paid for. Any advice would be greatly appreciated by this poor novice 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

série .gifYour computer should be this model from the tp01-2000i series.

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5 REPLIES 5
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@Stanley77 -- the HP Support web-site has two listings:

 

1. HP Pavilion Desktop PC TP01-2000i (1K4B6AV) | HP® Customer Support

 

2. HP Pavilion Desktop TP01-2012a PC Product Specifications | HP® Customer Support

 

You will have to "drill-down" on each page, to make a side-by-side listing of the components of each computer.

 

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@Stanley77 wrote:

I ordered a tp01-2012A and was sent a

tp01-2000i.

And I don’t know if it’s the same, better or less than what I paid for. Any advice would be greatly appreciated by this poor novice 


The reference tp01-2000i corresponds more to a series, not a specific model
tp01-2012A should be the exact name of your computer

We shouldn't send you another model, without warning
this is usually an error, in hp tools, support pages etc.
Normally, you should have somewhere the reference of your computer, which is:
Product Number
52J13PA

to answer this question then:
"And I don't know if it's the same, better or less"
you will not be able to compare this model with another
HP Pavilion Desktop PC TP01-2000i (1K4B6AV)
since it is not one

 

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Please remember to mark the answers this can help other users
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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Thank you 

Therefore my delivered computer is of a series of the model Tp01-2012A i7 DT?

HP Recommended

série .gifYour computer should be this model from the tp01-2000i series.

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Got it

🤦‍♂️

Thank you for your patience 

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