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01-22-2022 12:54 AM
I ordered a tp01-2012A and was sent a
tp01-2000i.
And I don’t know if it’s the same, better or less than what I paid for. Any advice would be greatly appreciated by this poor novice
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01-22-2022 03:53 AM - edited 01-22-2022 03:57 AM
Your computer should be this model from the tp01-2000i series.
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01-22-2022 01:57 AM
@Stanley77 -- the HP Support web-site has two listings:
1. HP Pavilion Desktop PC TP01-2000i (1K4B6AV) | HP® Customer Support
2. HP Pavilion Desktop TP01-2012a PC Product Specifications | HP® Customer Support
You will have to "drill-down" on each page, to make a side-by-side listing of the components of each computer.
01-22-2022 03:44 AM
@Stanley77 wrote:I ordered a tp01-2012A and was sent a
tp01-2000i.
And I don’t know if it’s the same, better or less than what I paid for. Any advice would be greatly appreciated by this poor novice
The reference tp01-2000i corresponds more to a series, not a specific model
tp01-2012A should be the exact name of your computer
We shouldn't send you another model, without warning
this is usually an error, in hp tools, support pages etc.
Normally, you should have somewhere the reference of your computer, which is:
Product Number
52J13PA
to answer this question then:
"And I don't know if it's the same, better or less"
you will not be able to compare this model with another
HP Pavilion Desktop PC TP01-2000i (1K4B6AV)
since it is not one
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01-22-2022 03:53 AM - edited 01-22-2022 03:57 AM
Your computer should be this model from the tp01-2000i series.
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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