• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 590-p0107c
Microsoft Windows 10 (64-bit)

I was thinking of upgrading to Windows 11 and wanted to backup my PC. I have discovered I don't have a recovery drive! Why not? How do I get it back? And where did it go? 

I hope someone can help me.

Thank you in advance 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HI;

 

Most of the newer HP notebook and desktop PC's no longer have recovery partitions.

 

You can use a free utility such as Macrium Reflect to create a system image and store it on a portable hard drive.

 

Macrium Software | Reflect Free Edition

 

The software will also have you make a bootable rescue DVD or USB drive you boot from to access the system image stored on your portable hard drive.

 

What HP offers for your PC is a utility you can use to make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

That would be the equivalent to the old recovery partition, except you boot from the USB flash drive to factory reset the PC instead.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

View solution in original post

3 REPLIES 3
HP Recommended

HI;

 

Most of the newer HP notebook and desktop PC's no longer have recovery partitions.

 

You can use a free utility such as Macrium Reflect to create a system image and store it on a portable hard drive.

 

Macrium Software | Reflect Free Edition

 

The software will also have you make a bootable rescue DVD or USB drive you boot from to access the system image stored on your portable hard drive.

 

What HP offers for your PC is a utility you can use to make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

That would be the equivalent to the old recovery partition, except you boot from the USB flash drive to factory reset the PC instead.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

HP Recommended

Ok...Thank you! Thank you for the links also.   😊  

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.