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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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04-28-2021 06:02 AM
Hello everyone, after replacing the hard drive we fail on the Win10 installation. The new hard drive is not found / recognized during installation. Do we need to install certain BIOS settings?
04-28-2021 06:33 AM
Hi:
Maybe you have to install the storage controller drivers when you are at the 'No drives found' window.
I have zipped up and attached below, the storage controller drivers that should work for the 600 G5 model series.
Download, unzip the files to their folder and copy the folder to a USB flash drive.
At the screen where you have the 'No drives found, click on the Load Driver option, and browse to the driver folder on your USB flash drive.
If you check the box, it will only include the compatible driver, and hopefully W10 will now see the drive.
04-28-2021 06:45 AM
You're very welcome.
There aren't any settings to change that I am aware of.
If the drive was working on the current settings before it failed, the new one should also work with those settings.
You can always reset the BIOS to its defaults and see if that makes a difference.
See if this set of drivers I attached work instead.
If not, unfortunately I don't know what the problem could be.