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‎05-09-2020 12:56 PM - last edited on ‎05-09-2020 02:22 PM by Retired

HP Recommended
Product: Pavilion Desktop 590-p0044, PN 3LA79AA#ABA, SN [edited]
Operating System: Microsoft Windows 10 (64-bit)

Hi!  I had recovered Win 10 Home via the HP Cloud Recovery Tool a few months ago.  Due to buggy Win 10 updates for the OS, my system was crashing, so I decided to reset the operating system last week.  I created the media for  those within Windows itself, then reset twice.  Since the second reset yesterday, my log files have been exploding and there are many errors, many questioning the validity of the license for Windows 10.  I am wondering what my next step should be?  Create a Windows 10 media from MS and download the ISO for the image or ?  Please help!  Thankyou!

Pam
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-09-2020 02:58 PM

HP Recommended

Hi:

 

Yes, I would try the clean install using the Microsoft media creation tool.

 

Then install the drivers and available software from your PC's support page.

View solution in original post

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3 REPLIES 3

‎05-09-2020 02:58 PM

HP Recommended

Hi:

 

Yes, I would try the clean install using the Microsoft media creation tool.

 

Then install the drivers and available software from your PC's support page.

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‎05-10-2020 03:47 AM

HP Recommended

Thank you for your help!

Pam
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‎05-10-2020 06:54 AM

HP Recommended

You're very welcome, Pam.

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