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‎01-20-2020 03:48 AM

HP Recommended
Product: hp compaq 6200
Operating System: Microsoft Windows 7 (64-bit)

hello, i can't upgrade from Win 7 to Win 10. Microsoft blame the computer. is that correct ? 

2 REPLIES 2

‎01-20-2020 04:19 AM

HP Recommended

Hi

Microsoft blaming someone/something else is quite likely, but it does not mean they are wrong.

 

https://support.hp.com/us-en/drivers/selfservice/hp-compaq-6200-pro-small-form-factor-pc/5037900

 

Drivers there for Windows 8 so maybe it is possible.  

 

How have you or they determined it cannot be upgraded?

 

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‎01-20-2020 07:48 AM

HP Recommended

Hi, @AHabonim-52 

 

What kind of issues are you experiencing when trying to upgrade to W10?

 

I have two HP 8200 Elite CMT's which are the slightly upscale versions of your HP 6200 Pro, have the same BIOS, etc., and they both run W10 v1909 just fine.

 

I originally upgraded them from W10 > W10 in 2015 when the free upgrade first came out.

 

See if the info at the link below is of help to you...

 

https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/

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