Windows 10 Enterprise activation - Digital key?

[GrapplersHI]

I have a HP Envy TE01-1computer that I bought a few years ago from Costo, it came with Windows 10 Enterprise, finally decided to transfer my old computer to this faster one.  I noticed that it says "Activate Windows" but it doesn't seem to do it.  It suppose to do it automatically when connected to the internet with the Digital License in the BIOS but it has not.  It is HP OEM.  I downloaded the "Showkeyplus" app and it shows the OEM Key for Windows 10 Enterprise but when manually entered I get the "The product key you entered didn't work ... 0xc004f050.

Does anyone know how I can activate my windows?  My warranty expired several months ago.  I assumed everything was good but it is not.

Seeking help on what I need to do to fix it.

[TheOldMan]

"I have a HP Envy TE01-1computer that I bought a few years ago from Costco" I assume means a normal customer that somehow has Windows 10 Enterprise installed from a retail vender.

Windows 10 Enterprise uses a different activation process than the "standard" Windows.  Windows 10 Enterprise is intended for a Business structure where the business that bought the license provides the activation process, also.  If the PC is not located on a business network, then the activation process is done in another way.

Assuming you are a normal Windows customer, then you will need to either install a regular Windows 10 OS or find an unsupported activation process - which is stealing, BTW.  We cannot assist with unlawful activation for the Windows 10 Enterprise activation.

[GrapplersHI]

Thanks, I think my problem is I had this computer sitting around for 1-1/2 years before using it and the warranty is passed.  Bought from Costco online with Windows 10 and came with 32GB of RAM, i7 cpu, and two drives one a SSD.   Didn't want to transfer the stuff on my old computer.  Finally, I was forced to do it because I was having issues with my old computer.   So, just started using it and transferring my stuff when I noticed that Windows didn't activate automatically.

I'm thinking this is an HP issue and looking for a contact number that I don't have to pay for to speak to someone. 

[TheOldMan]

This is not a HP issue.  Costco should not have sold a Windows 10 Enterprise PC to a non-Business customer.  What might have happened is this is a returned product where the customer installed Windows 10 Enterprise and then returned the product.

What might help - I found this on the Microsoft forum.

https://answers.microsoft.com/en-us/windows/forum/all/downgrade-from-windows-10-enterprise-to-home/a...

Other posts in the Microsoft forum say there is not path to convert the Windows 10 Enterprise to Windows 10 Home.  You might end up with having to buy Windows 10.  You can make your own install media, however.  If the PC did have Windows 10 installed at one time, then you do not need to buy.

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB. Use this new media to install Windows 10.
When the install asks for the product key, click the "I don't have a product key" option to continue,
then the install will continue.  If the PC did have Windows 10 installed from HP when new,  It will be activated once it connects to the internet, as it uses a digital key.