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HP Recommended
Envy 810-370st
Microsoft Windows 10 (64-bit)

I have a Envy 810-370st Serial # [Personal Information Removed]running Windows 10 Pro that I bought from HP about 5 years ago. I don't have any of the paperwork that came with it and I need to find the Windows10 Product Key. 

Would HP have this and if so, how would I contact them? Is there any other way that I could find it? Is it on my PC somewhere under settings?

 

Thanks

1 REPLY 1
HP Recommended

Hi:

 

The parts list for your PC indicates that it originally came with W8.1 Pro from HP.

 

J6N65AV 
Description : HP ENVY PHOENIX DESKTOP - 810-370ST CTO 
RoHS Status : Not Assigned
 

 

General(Product Family)
Advanced(Unique Product S/N)

 

Customize your search results
32 Component BOM records found & 90 Spare BOM records found

Component BOM (OEM S/N BOM)Click to Expand/Collapse
Assembly Part Number Part Description Qty
504941-700DVD 12X BD-Combo NonLS BE JB ECO1
504993-001ANTENNA-PIFA 802.11 A/B/G/N PCIE WLAN1
535477-016LBL, NBU nVidia GeFORCE1
612330-003DVI to VGA adapter HF (Fox)1
647115-005FIO 4USB2.0, PIRATES MT1
652182-003SSD, C400, 256GB, SATA 3, 2.5-, 070H1
653192-003LBL, FIO 4USB 2.0, BLACKBEARD21
656329-001SYSTEM FAN, LED, 9225MM, 4800RPM1
657398-004LCS, 160W(W/80x80 MTN BRKT) Black1
662623-005HDD,2TB,SGT,Grenada BP2,SATA6G,512e,EC11
682903-001Pittsburgh VRM blower1
684998-001MBD, Pittsburgh2, X79, win8 supported1
698651-154DIMM, 8GB, PC3-12800, CL11, dPC2
700324-001LBL, GML WIN 8 PRO (DPK-LOGO)1
704222-001Canberra USB KB1
704223-001Brisbane USB Optical Mouse1
726512-005LBL, NBU Intel Core i7 4Gen 3284291
735323-001IC, uP,IVB-E,i7-4820K,3.7GHz,10M,R-11
737556-001DPK, WIN 8.1 PRO1
746177-001IPS, ATX, Picolit, 500W, EStar Bronze1
756053-001WLAN 11ac INT HMC 2x2 WP2NV(NMA)1
759937-ZH1ASSY,NVIDIA GTX745Llama FH4GBDDR3PCIex161
762470-001CHASSIS ASSY, J-SPARROW 2, 2C14 NA CTO1
IMG_BuildIDBID=14AM3RCA6**#SABA#DABA1
IMG_Desc1=2U3E3H3N3Q3X474k5W5c5h5x6J6S6b7B7C7F7K71
IMG_Desc2aJapaqauazbPbSbebhbpcbce.5r1
IMG_FeatureByteFeatureByte1
J6N65AV#ABAHP ENVY Phoenix 810-370st DT (Pitt2) PC1
MAC_ADDR1Sku Desc Not Available1
MANUF_DATESku Desc Not Available1
UUID_HALF1Sku Desc Not Available1
UUID_HALF2Sku Desc Not Available1

 

The W8.1 Pro product key is in the PC's BIOS.  You don't need it to reinstall W10.

 

Make a bootable W10 installer using the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After you boot from the media, select the option to install W10 pro when prompted.

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate after you are connected to the internet.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.