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‎01-31-2021 02:23 PM

HP Recommended
Product: 750-437cb
Operating System: Microsoft Windows 10 (64-bit)

Currently on version 1903 of Windows. I keep receiving error code "0x800700c1" when trying to update. I have tried using the Windows 10 Update Assistant and keep receiving "0x8007001f". I also cannot install any drivers for my graphics card at all.

3 REPLIES 3

‎01-31-2021 05:48 PM

HP Recommended

@jleal1 

Why are you trying to force drivers onto your graphics card?  If your PC came with Win10 preloaded, then it has HP drivers for the graphics and those are the best option.  If you start downloading drivers from other sources, you are only going to mess things up.

 

Also, this model came with integrated HD graphics chip.  Are you using that or did you add your own graphics card?



I am a volunteer and I do not work for, nor represent, HP
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‎01-31-2021 06:34 PM

HP Recommended

Hello!

 

I installed my own Nvidia graphics card a couple years ago 

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‎02-01-2021 02:00 AM

HP Recommended

Could be a million reasons. Personally, I would back up anything you need to keep then blow the lot away by installing a fresh copy of Win10 20H2, which you can download from the MS site.

Honestly it'll be way quicker, easier & cleaner. Also you'll have a quicker (slightly) PC and no junk.

 

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