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01-22-2019
03:23 AM
- last edited on
04-08-2019
02:36 AM
by
Chao_L
Hello Dears,
Kindly I have purchased brand new HP 290G2M PCs, when I'm trying to install windows 7 - 32bit as you know the mouse and screen freezing once it booting from the USB flash.
As my search in the community, I found the same issue solved with the following tool to put the usb 3 drivers on my W7 installation flash drive. :
https://downloadcenter.intel.com/download/25476/Windows-7-USB-3-0-Creator-Utility
unfortunately, this page isn't found any more. please, can anyone help me with this installation?
the previous solved issue in the community:
Solved! Go to Solution.
Accepted Solutions
01-22-2019 07:25 AM
Hi:
Unfortunately, there is no solution for that model since it has an 8th gen core processor.
You can only run W10 64 bit on that platform.
Any other solutions that previously worked on older model PC's will not work on yours.
FYI, this is the tool you would now use for situations where the KB and mouse freeze during the W7 installation but it will only work on PC's with Kaby Lake and older chipsets that have USB 3 ports.
http://download.gigabyte.eu/FileList/Utility/mb_utility_windowsimagetool.zip
Your PC has USB 3.1 ports for which Intel did not develop any W7 drivers.
Abandon all hope of installing W7 32 or 64 bit on that PC.
01-22-2019 07:25 AM
Hi:
Unfortunately, there is no solution for that model since it has an 8th gen core processor.
You can only run W10 64 bit on that platform.
Any other solutions that previously worked on older model PC's will not work on yours.
FYI, this is the tool you would now use for situations where the KB and mouse freeze during the W7 installation but it will only work on PC's with Kaby Lake and older chipsets that have USB 3 ports.
http://download.gigabyte.eu/FileList/Utility/mb_utility_windowsimagetool.zip
Your PC has USB 3.1 ports for which Intel did not develop any W7 drivers.
Abandon all hope of installing W7 32 or 64 bit on that PC.