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- Re: Windows 7 drivers for HP Pavilion 20-b354la

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07-25-2017 03:15 PM
Greetings.
I installed Windows 7 in this computer and I was able to install Atheros wireless network, intel graphics drivers, and Qualcomm ethernet. The one thing that i am missing is the Universal Serial Bus Controller, specially because of the USB 3.0 driver.
The motherboard is IPISB-AB (Leeds-U) and i found drivers in the Intel page
This is the link of the motherboard:
Is there a specific driver for this or is part of the chipset ones? because i don't see it also in the ones for WIndows 8.1 for this devices.
These are the drivers in the Hp webpage for Windows 8.1:
If someone has any info it will be greatly appreciated.
Thanks.
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Accepted Solutions
07-25-2017 04:08 PM
Hi:
You probably need to install the Texas Instruments USB controller driver.
This package provides the original driver for the Texas Instruments XHCI Controller solutions in supported models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56138.exe
If the above driver doesn't work, please post the hardware ID for the USB controller that needs the driver.
Use this guide for how to find the hardware ID...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
07-25-2017 04:08 PM
Hi:
You probably need to install the Texas Instruments USB controller driver.
This package provides the original driver for the Texas Instruments XHCI Controller solutions in supported models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56138.exe
If the above driver doesn't work, please post the hardware ID for the USB controller that needs the driver.
Use this guide for how to find the hardware ID...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
07-26-2017 08:26 AM
Thanks.
You were right, it is a Texas Instrument USB driver. I wasn't able to install the driver from the first link because it prompts "you don't have the minimum requeriments". But with the second link i copied the hardware ID and i was able to search a post where someone post it for the DELL inspiron.
That driver was in this link:
http://www.guruht.com/2012/02/dell-inspiron-usb-30-driver-for-windows.html
Thanks for the reply.