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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Windows XP Professional, but 32-bit or 64-bit?

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01-20-2020 05:50 PM
Unable to progress those 3 links: HP not connected to internet. It's W XP, I thought it futile introducing it to Norton 360 as a W XP machine, I'm only using one of my permitted three devices, so only issue is how much internet protection is available for a W XP machine. Will have to try.
Hoped to copy link to USB stick, the insert into HP. But Toshiba though I wanted to install the HP driver onto it.
If the replacement CD-drive has no effect, I'll have no choice.
This is not a good situation for me.
01-21-2020 05:01 AM
Good morning Paul, as it soon will be with you!
I feel that joining the HP Support Community is like joining NASA: the many products are wonderful; the backup re online fixes and troubleshooting is superb, and HP has earned brilliant customer appeal. And has a brilliant environmental care record. Reckoning I was in for the long haul, I saved my e-mail and password on my initial sign up! It's used about twice per day.
Will retry what i took as the latest duff DIMM. Yesterday afternoon,, taking video output from the proper desktop output, signal was OK. Then in evening, refitted graphics card and took video output from that to my 2nd monitor (the afternoon monitor as you stated, naturally on signal, graphics card has priority).......the damned 5 red beeps. I never touched or did anything to the DIMM in Black socket of Channel A.
Replacement CD/DVD drive arrived. I will fit it, not urgently as i suspect won't cure the problem. It must be drivers.
Adobe Photoshop installed August 2012, that version (CS3) replaced an earlier version dated 2007. Hardware handed over to me soon after, set up and Photoshop operated (that's all we did check). Last evening, managed to open Photoshop (it's currently still in recycle bin). Announcement was " The license has catastrophically failed". Understandable, as it's commercial product and, in August 2012, must have been in license. Will Delete it, takes up hard disc space plus I have no legal right to use it.
It's probable (but not provable) that, in order to install Photoshop, graphics card was changed. Probable the chromed chassis mounting bracket came with new card; both were inserted. But drivers were not checked, and seemingly not updated. Photoshop did indeed operate, using a camera memory card in a card reader, we could alter a photo, add blur, lengthen an arm etc.
And, all the while, the CD used to import Photoshop was sitting in CD-drive. Drive never tested.
Determined to get dc7600 at least running properly in W XP. There cannot be that much needed. And attempt internet hook up, and introduce to Norton 360.
Have a good day!. Cold but sunny in SE England.
01-21-2020 07:06 AM
Good morning:
Yes, you are having quite a time of it there.
Not sure why the video card is causing such issues, but since you can't run Photoshop anyway, you may as well leave the card out and someday get a different old legacy model, or the same one if you like the two monitor hookup.
They must be cheap enough on eBay.
With the graphics card out, you would use this Intel graphics driver for the onboard video...
https://ftp.hp.com/pub/softpaq/sp37501-38000/sp37615.exe
Cloudy and cold here...-7 C
01-21-2020 03:05 PM
I see you got the DVD drive in and the PC recognizes it. Just press the F1 key to save the changes.
We get crazy weather here. It depends on what direction the wind is coming from.
The average for this time of year is 5 C during the day, and -4 C at night.
But it could get as high as 21 C during the day, and as low as -26 C at night (not in one day, but those highs or lows could be on any given day during the Winter).
Fortunately, we don't get a lot of snow. A few times during the late Fall and Winter, we might get a few cm's.
But every now and then, we can get as much as 38 cm
Summers are hot and humid, but I like the heat.
It is usually between 32 C and 37 C in July and August during the day.
01-21-2020 03:17 PM
Glad was in no hurry to test the replacement CD/DVD drive. The good news is: dc7600 recognised it as replacement, even got it's model # & hence I Saved that change. And the operating light comes on. The bad news is: the tray won't open, it clunks as if hitting a barrier. Fiddled about, tried with chassis top off as well.
This cannot be my fault, nor can the 3rd duff DIMM.
Casing uses Torx 15 bolts, same size as holding top at chassis rear. Wednesday, will experiment on the original drive, see what's inside. Replacement must be the same, re loading re tray opening anyway. Must be simple(?).
The current graphics card, with the chromed port securing plate: it's also minus the single screw holding the socket. Looks M3, this card does not need screw, but I already have such (cycle repairs and fitments, also always useful around the house). Plus, one of screws with thread through on nut, which takes thread on VGA cable, that screw absent. Must have been lost during changeover. I used same from printer output, as do not need a printer!
All this angst just to get Photoshop on dc7660. Photoshop for death row. But first, need operational CD/DVD drive, and before my last operational DIMM dies too.
Will also remove graphics card and rely on the proper video output, THAT did have a functioning DIMM. earlier, on replacing that graphics card, THAT DIMM 5-bleeped.
May order a 2nd replacement, £7 unbelievably cheap, remaining stock cannot ALL be duff, even with me ordering. And probably some cheap DIMMs that'll fit dc7600, they don't have to be 1 GB, anything cheap good enough for troubleshooting. Not much progress for one month is it!
01-21-2020 03:21 PM
I would contact the seller and complain that he sent you a bad one.
The tray should just open and close. There are a lot of delicate parts inside...nylon gears and whatnot.
Probably not fixable by folks like us.
01-21-2020 03:44 PM
Originally, I thought you'd be closer to Chicago, hence get that dreadful lake effect snow. But more interior and no obvious mountains(?)so minimal snow. Your daytime temperatures, about same as SE England (which in winter often does get a continental high pressure). But you're colder at night, again lack of maritime influences.
Your weather also more 'reliable' or predictable than mine. Here, seems a trend toward cold and dry winters, with warming and hence wetter summers. And getting more extreme, so hiccups occur in all seasons.
I have Geography degree from University of Exeter, Devon (1971-74), so both understand climate issues and take interest in such. Am adept with mechanical things, fixing and even making fittings for my cycle. PCs are means to an end. A very long way off re dc7600!
Will open up original CD drive Wednesday. Probably good policy to have a working spare anyway......Currently i have, I think, TWO duff drives.....and THREE duff DIMMs.
01-21-2020 04:36 PM
Yes, our weather is more predictable, and the forecasters are pretty much on target.
We are about 300 miles south of Chicago, and we don't have any effects from lake effect snow.
We do on occasion, get the remnants of gulf hurricanes that make their way up here.
I have taken meteorology courses in the USCG, which is a necessary science to have a background in, but I never served as a meteorologist.
We must be close to the same age, because I graduated Fairleigh-Dickinson University with a degree in Marketing in 1974.
I have a lot of experience working on cars--especially ones from the 1960's and 70's, and I can hold my own with desktop PC's.
I don't do much with notebooks unless they have access panels to change drives, memory, and wifi cards.
The new ones are more difficult to take apart.
Hopefully, you will be able to fix whatever is stopping that DVD tray from opening.