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‎06-07-2024 04:24 AM

HP Recommended
Operating System: Microsoft Windows 11

I have deleted partitions from an HP Pro Tower 290 G9 Desktop PC to start Windows 11 installation on a clean slate. I then created a Windows 11 boot media from an image downloaded from Microsoft. Now the installation cannot find the drive (we couldnt find any drives. To get storage driver, click load driver).

I can see the drive in the BIOS settings. 

I have also tried using NTFS and a GPT without much luck. 

Any hints?

1 REPLY 1

‎06-07-2024 07:13 AM

HP Recommended

I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next and if those are the right drivers Windows should find the drive and install.

F6.zip
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