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‎11-04-2021 10:57 AM

HP Recommended
Product: Example: Pavilion 23-q252na All in one i5
Operating System: Microsoft Windows 10 (64-bit)

Hello 

    The hard drive on my PC has died and can not be revived . 

    There is no windows key in the bios.

     Please how do I get windows back onto the computer after the new hard drive is fitted? and how do I get the Windows 10 key to enable reinstalling windows.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-04-2021 11:17 AM - edited ‎11-04-2021 11:19 AM

HP Recommended

Hello
you shouldn't need the key.
If the computer is originally under Windows 10 it is registered in the system
activation is automatic by installation
If you have updated from then windows 7 or 8, the key is registered with microsoft, normally, and you do not need to give it

https://support.hp.com/us-en/product/hp-pavilion-23-q200-all-in-one-desktop-pc-series/9259663/model/...

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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4 REPLIES 4

‎11-04-2021 11:17 AM - edited ‎11-04-2021 11:19 AM

HP Recommended

Hello
you shouldn't need the key.
If the computer is originally under Windows 10 it is registered in the system
activation is automatic by installation
If you have updated from then windows 7 or 8, the key is registered with microsoft, normally, and you do not need to give it

https://support.hp.com/us-en/product/hp-pavilion-23-q200-all-in-one-desktop-pc-series/9259663/model/...

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎11-06-2021 12:31 PM

HP Recommended

Hello

    Thank you. I am now attempting to reinstall windows 10 .. I will let you know if it works.

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‎11-10-2021 06:19 AM

HP Recommended

Hello

    Thank you for the help....I have now made a win 10 reinstall USB stick and reinstalled windows on the PC. So far it is working with no requirement for me to put in any kind of Key.

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‎11-10-2021 10:21 AM

HP Recommended

Thank you for the feedback

😉

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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Was this reply helpful? Yes No
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