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- HP Community
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- Desktop Operating Systems and Recovery
- Re: Windows search function not working

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04-06-2019 11:59 PM
Recently I noticed that the search function on the task bar is not operating. Can someone please tell me how to re-activate it or turn it on as google and trouble shooting has not provided me with any answers. Thank you
04-08-2019 09:51 AM
Hi @EM1982
Welcome to the HP Support Community.
1) What's the exact model name of the computer? Click here for steps on finding the information we need. Do not share any of your personal information such as serial, phone number, email ID, etc.
2) Were there any recent hardware or software changes made to the computer?
While you respond to that, try these steps -
1. Open the Control Panel and under “System and Security”, select Find and fix problems. You need to be in Category view to see this.
2. Now on the left hand panel click on “View All”
3. Then click “Search and Indexing”
4. Click Next and then check the box that says “Files Don’t Appear in Search Results” once the troubleshooter has finished detecting problems. Click Next.
5. The Wizard is going to require that you have Administrator permissions, click on “Try troubleshooting as an administrator”. Once that is done, you may have to check off on the list of problems once more.
Let me know how that goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
01-04-2020 12:33 PM
@lliciouss Welcome to HP Community!
Please provide the product number.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
http://support.hp.com/us-en/document/c03754824
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!