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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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02-22-2022 06:32 AM
My PC did a Windows update but it didn't complete properly. Now it keeps booting up in recovery mode and any option to recover the OS, roll back the OS or repair keeps resulting in the PC rebooting back to the recovery page. Any ideas or help?
02-22-2022 06:45 AM
Not good. Was this a Windows 11 upgrade from 10?
Have been having any strange problems loke very slow booting , disk warnings. Timeout warnings?
I assume a feature update that went wrong.
When that blue diagnostic screen comes up again try
- Uninstall updaters
if that does not work then
- System Restore
and pick a restore point some time before the upgrade.
If none of these work then you are limited and the options are not good.
Try the above first and come back here if it does not work out.
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02-22-2022 10:03 AM
Hi, thanks for responding. Yes, I think it was a Windows 10 to 11 upgrade. I hadnt used the PC in a while and when I switched it on it updated itself and to be honest I didnt pay much attention to what it was doing. It did actually upgrade and I started using it but found the webcam wasnt working as it was trying to run an app I hadnt heard of. I uninstalled this app it was trying to run (some media app) and this is where it all went wrong. I have tried all of the Advanced Options on that screen you attached and all of them result in the PC rebooting and bringing me straight back to the same Advanced Option screen again.