• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I logged onto my daughter's PC in an effort to install MS Word and now all of a sudden her desktop has my desktop background and apps.  Her's is all gone.

 

How do I recover her desktop and account?  

 

Please help.  Thank you!

 

1 REPLY 1
HP Recommended

@BruceLy 

My guess is that this is a Sync Settings issue with OneDrive -- one of the many reasons I do NOT use OneDrive.

 

Here is a thread from the community Win10 forums about Sync Settings and OneDrive:  https://www.tenforums.com/tutorials/106159-delete-sync-settings-windows-10-devices-microsoft-account...



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.