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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- about the TPM and secure boot issue even it's enable

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10-25-2026 01:02 PM
HP ENVY Recline 23-k105xt
Product number: F9A64AV#ABA
Motherboard: 2AFA
CPU: Intel Core i5-4570T
BIOS: 80.12
UEFI and Secure Boot: enabled
TPM: TpmPresent = False
hello when i updated win 10 to win 11 with iso file cause my requirement does not support win 11 but even that i downloaded it after in security device it says secure boot have issue "devices in this group are affected by a known issue ...."i opened the BIOS to open tpm and i didin't found it and there is not tpm so when i opened a video game called "valorant" it showed an error VAN9001 "this game requires tpm 2.0 what's the solution how to fix it . I DON'T WANT TO DOWNGRADE BACK TO WIN 10
10-25-2026 03:31 PM
Your PC never had a TPM device, and TPM 2.0 was not included on some HP business class PCs until the Intel 6th generation core processors were introduced to market.
You will not be able to play any video games that require a TPM 2.0 security device.
10-25-2026 03:40 PM
Downgrading your PC will do absolutely nothing to let you play any video game that requires a TPM 2.0 device.
It has nothing to do with W11.
I repeat...your PC does not and never did have a TPM security device.
It has nothing to do with what Windows operating system you are running.
It has to do with hardware and the age of your PC.
If you want to play modern video games, you will have to buy a new PC.