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Create an account on the HP Community to personalize your profile and ask a question
11-15-2026 01:29 AM
Hello @Daelen ,
Welcome to the HP Community.
This is a peer-to-peer community forum, and we are volunteers.
When joining a community forum, I suggest using the search, as another community member may have already found a solution to a similar issue.
I suggest searching using keywords like +OMEN +30L +GT13-1174
The search found >this<.
I suggest checking the results and any other relevant posts you can find.
Community Expert Volunteers and HP Support agents spend a lot of their time replying to users, so it is worth checking what is out there already before posting a new post.
If no other volunteers reply, I suggest contacting the HP Support organization in your region. Details are in my signature.
Best regards,
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
11-15-2026 03:52 AM - edited 11-15-2026 03:58 AM
@SteffenBaierUK is correct about searching. There are known problems being reported just recently for your system. The F.13 bios is listed for your 32BP0AA but the motherboard also supports the F.24. Unfortunately, the F.24 is reported to have problems with TPM. Here is a link to an AI report of problems with the F.24 bios. Note that reddit and other 3rd party sites are listed.
On another subject entirely, I noticed that you have factory cloud recovery.
Even if you do not need cloud recovery you might want to download a copy before it explires.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it