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01-21-2021 01:29 PM
Product: Example: Pahp pavillion 590-p00576
i received an upgrade message to update the bios on my computer. I accepted the upgrade and now my computer has crashed.
The message is
"HP Bios update
The system bios recovery failed
unable to open BIOS signature file"
1 REPLY 1
01-21-2021 05:01 PM - edited 01-21-2021 05:02 PM
Try all BIOS recovery options at this HP site (Link). A USB BIOS recovery may not work on your PC.
You may need HP factory service if you cannot recover the BIOS.
Avoid HP Support Assistant BIOS updates in the future.
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If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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