• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-25-2022 07:30 PM

HP Recommended
Operating System: Microsoft Windows 11

I have a HP OMEN - 30L Gaming Desktop - AMD Ryzen 5-Series 3600 and the warranty expired. its defective and there is no image on screen. I'm wondering how much does it cost to get extended warranty to send it for repair.

Category:
1 REPLY 1

‎02-16-2022 12:43 PM

HP Recommended

Hello,

 

you cannot simply buy a CarePack for having an already defective PC repaired.

It's like buying an insurance after something got damaged.

See www.hp.com/go/pwterms

    4. What is not covered:

         r. Any and all pre-existing conditions that occurred (i.e., took place) prior to the date of purchase of the HP
Care Pack service.

 

So, what you can do is contact the HP support or visit a local HP Partner.

 

BR

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.