cable faliure

[TinPony]

Can I please have a replacement cable? Im unable to contact support as the error code I enter is not valid. 

this is for the G2 reverb VR headset

P/N: L72080-002
SPS: M52188-001
Model Name: TPC-B001C

[Raj_05]

Hi @TinPony,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support 

[TinPony]

Hi, thanks for that however this was the first place I went for help. I cant request help from here because the error code and serial number I enter is not accepted and I can’t proceed to the next step. 

it all seems too hard really….

[sandytechy20]

@TinPony 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.