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HP Recommended

I put a commercially produced cd in the cdrom and it plays good.  The turn table is working good.

HP Recommended

So, are you saying that your optical device is now working fine?

 

Or, are you saying that some disks do not work?

Specifically, which ones?

 

If you insert a commercially-produced DVD movie, does it work?

No DVDs at all ?

Some DVDs ?

 

After installing VLC:   https://www.videolan.org/vlc/download-windows.html

in order to "play" a DVD movie on your computer,

when you insert a DVD into your optical device,

VLC should immediately recognize the DVD content, and should automatically "play" the DVD.

 

 

 

HP Recommended

my vlc works good but when i put a new dvd in i get a error that the directory name is invalid.  also asks me for storage space.

HP Recommended

Can you use the Windows "Snipping Tool" to capture a snapshot of the screen, showing the error-message? 

Then, post that image here. 

That would be helpful.

 

HP Recommended

How do I use a snipping  tool as I  don't now how or what it is.

HP Recommended

> How do I use a snipping  tool as I  don't now how or what it is.

 

In Windows 10, there is a "Snipping Tool".

 

On the bottom-left of your monitor is the Windows "Start" button.

Immediately to the right of it is an area where you can type letters.

Type   SNIP   -- no need to press   ENTER

Along the top of the left edge of your screen, you will see:

 

   Programs (1)

 

     Snipping Tool

 

Click on Snipping Tool.

 

When it opens, click Help to learn how to use it to capture a "snippet" of what you see on the monitor.

Save that snippet as a JPG file, and upload that file to this forum.

 

HP Recommended

I will try to send it now.Capture.PNG

HP Recommended

The image also says "Files Ready to Be Written to the Disc (2)".

 

Open the Windows "File Explorer".

Select the 'I:' drive-letter, which is your CD/DVD reader/writer.

Right-mouse-button click on those files, one-by-one, and choose to "remove" them from that "pending" queue.

Close "File Explorer".

Open/close the drive-tray, and see if Windows will now read the media, and let VLC access the content.

 

 

 

HP Recommended

How do u find file manager

HP Recommended

> How do you find File Manager ?

 

On the bottom row of your screen, you have the Windows "Start" button at the bottom-left.

Immediately to the right, you have more icons, such as the "blue-E".

Point your mouse to each of those icons, and "hover" -- like a helicopter hovers over a fixed spot.

A "balloon" will appear, describing the icon over which you are hovering.

Move the mouse-pointer to the mostly-yellow-coloured icon, hover again, and read the balloon.

 

I am guessing that your hardware is working correctly, and that you could benefit from using some of "help" functions that are built-in to Windows 10.  Sometimes, pressing the 'F1' keyboard key will give you some help.

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.