cd rom is not recognized by pc since upgrading to win 10

[mdklassen]

> The file explorer on my other computer doesn't let me go to I drive .    Only on this computer.

The "File Explorer" on the other computer may have assigned a different drive-letter to the CD/DVD device -- probably 'D:'.

While you are "composing" a reply, you should see icons like:

  B I  U S (insert-spoiler-tag) (i) (this-lane-must-turn-left) (smiley-face) (chain-links) (moon above two mountains) ...

and so on.   Click that 'moon' icon to start importing your "snipped" image.

[Mel27]

I will try the snip.  i click on the cdrom I where red circle is and get a [ change drive and paths]. 

[mdklassen]

I now see the image, and, within the image, the text:

   CD-ROM 0 /

   DVD ( I: ) /

   No Media

Put a DVD into the device, and "refresh" that window.

If you already have media in the device, you have a "hardware" problem -- the device is not correctly reading from the media.

[Mel27]

How do u refresh that window and do I use a blank cd.  

[mdklassen]

> How do you refresh that window

In the image that you posted, can you see:

____________________________________________________

(icon) Computer Management

File  Action  View  Help

____________________________________________________

What happens when you click Action  -- do you see any option to "Refresh"?

> Do I use a blank CD ?

You could, or you could use a non-blank CD, or a commercially-produced DVD movie. Try each of them.

[Mel27]

this is what I got when I clicked refresh.  I used a blank cd.

[Mel27]

Here is the commercial dvd pic.  

[mdklassen · Accepted solution]

> (I:) / Simple / Basic / RAW / Healthy / 0 MB  and "online"

> YOU_VE_GOT_MAIL (I:) / Simple / Basic / UDF / Healthy / 7.95 GB 

Everything looks exactly as it should, the "blank" media is in "raw" format, i.e., no "file-system" is present.

The "Dual-Layer" commercial media is formatted, using the UDF file-system.

So, it should "play" when you tell VLC (or Windows Media Player) to "open" the media.

[Mel27]

I thank you for all the time you spent on my troubles and also for the new things I learned from you like snipping which I knew nothing about.      THANK YOU  MEL