computer boots to recovery screen with fatal error message

[ManinDot]

This has been happening for 2 weeks, after an HP tech helped me with a "Bitlocker Recovery" message every time I booted. She helped me turn off Bitlocker encryption, now I get the error message "Recovery, PC needs to be repaired, fatal error occurred processing the restoration data" file: \hiberfil.sys, error code 0xc0000719. The computer shuts down, then when I boot again, it is normal.

[Bill_To]

Greetings @ManinDot 

Welcome to the HP Forum.

Check System Files:

Open an Admin command prompt as follows:

Open Search then enter "command prompt". Right-click on the search result.

Select "Run as Administrator".

Enter the following commands, one at a time. Wait for each command to complete before running the next command.

DISM.exe /Online /Cleanup-image /Restorehealth note: the PC must be connected to the network when using the DISM command.

Enter the next command to verify system files are okay.

sfc /scannow

I would then turn off Hibernation if you continue to see the startup error (your choice). I don't use: BitLocker or Hibernation on my Desktop PCs.

Check this Site on how to disable Hibernation.

Make a System Restore point before turning off Hibernation.

Regards