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‎11-15-2018 05:54 AM

HP Recommended
Product: HP TouchSmart IQ500
Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

I have a HP TouchSmart IQ515be.
The pre-installed windows vista didn t work properly anymore so i chose to upgrade to windows 7.

After installing windows 7 I am looking for the correct drivers for my system but i can't seem to find them on the official HP website.

Does anybody have an idea where i might be able to find the correct drivers?

 

Greetings,

Theodoor

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-15-2018 07:15 AM

HP Recommended

Hi:

 

I can't find any support page for that model, which means it must be over 10 years old, and HP retired support for it.

 

If you can find the support page, you should be able to use the Vista drivers.

 

If you can't find the support page either, please post the hardware ID's for all of the devices that need drivers.

 

Use this guide for how to find the hardware ID for a device.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

View solution in original post

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1 REPLY 1

‎11-15-2018 07:15 AM

HP Recommended

Hi:

 

I can't find any support page for that model, which means it must be over 10 years old, and HP retired support for it.

 

If you can find the support page, you should be able to use the Vista drivers.

 

If you can't find the support page either, please post the hardware ID's for all of the devices that need drivers.

 

Use this guide for how to find the hardware ID for a device.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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