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woodenbear
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Message 1 of 2
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dvd/cd drive will not read disc to install software

HP Recommended
HP Pavilion Slimline, s5-1204
Microsoft Windows 10 (64-bit)

After clicking on the 'Run' prompt to install a program from a CD, I'm asked to insert a disc into my "E" drive, dvd/cd drive. I insert the disc, follow the instructions printed on the disc to enter the drive name , E:\, followed by the command, setup. After clicking on the'OK' in the "RUN" pop-up , the same request to insert a disc repeats. There is no download or action by the disc drive. Have all updated drivers.

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WAWood
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Message 2 of 2
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HP Recommended

@woodenbear 

A better way to do this is as follows:

1) Insert the CD/DVD

2) Find that using File Manager

3) Right-click on the setup.exe file and select Run as administrator

 

That will cause the elevated installer to run and should work.

 

IF it does not, you will have to contact the app vendor as it then requires something special to get their installer to work.

 

Good Luck

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