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‎09-21-2021 09:01 AM

HP Recommended
Product: Elite e9120y
Operating System: Microsoft Windows Vista

i was attempting to restore HP Games and other software on a e9120y. any ideas of resetting a e9120y back to original? Originally Shipped in windows Vista Ultimate SP2 x64. with:

  1. Norton IS 2009
  2. HP MediaSmart
  3. HP Games
  4. eBay
  5. Snapfish
  6. IE 7
  7. Windows Media Center
  8. Cyberlink
  9. The Sims Life Stories
  10. EasyBits Magic Desktop
  11. **bleep** /w Desktop icon
Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2021 09:04 AM

HP Recommended

@DocVir 

It's very unlikely that you will be able to do full reset because HP has not supplied recovery media for Vista for years -- and the third-party suppliers have stopped doing that, as well.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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3 REPLIES 3

‎09-21-2021 09:04 AM

HP Recommended

@DocVir 

It's very unlikely that you will be able to do full reset because HP has not supplied recovery media for Vista for years -- and the third-party suppliers have stopped doing that, as well.



I am a volunteer and I do not work for, nor represent, HP
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‎09-21-2021 09:07 AM

HP Recommended

computersurgeons.com still had.

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‎09-21-2021 10:23 AM

HP Recommended

@DocVir 

OK, then that is what you will have to obtain and use -- as HP no longer carries any Vista recovery media.



I am a volunteer and I do not work for, nor represent, HP
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