cancel
Showing results for 
Search instead for 
Did you mean: 
shamiroy123
New member
1 0 0 0
Message 1 of 2
139
Flag Post

external DVD stopped working with Windows 10 update ?.

HP Recommended
HP Envy
Microsoft Windows 10 (64-bit)

Hello,

 

I get the message that windows can not verify the digital signature for the drivers required for this device. So far Microsoft and the DVD manufacturer have thrown up their hands.  Need help because I use this device on a regualr basis.

 

thanks

jackyjoy

1 REPLY 1
WAWood
Level 16
Level 16
30,462 30,369 2,775 6,707
Message 2 of 2
Flag Post
HP Recommended

@shamiroy123 

I'm sorry, but there is nothing we can do -- as HP does not provide drivers for third-party products.

 

If you examine the external DVD, somewhere on it you will find a model number.  You can then go online and do searches for drivers using that model number.   You can also see if the manufacturer of the CD/DVD device provides drivers at their website.

 

Manufacturers have stopped including CD/DVD devices with PCs for some years now because everyone now uses USB sticks.  So, you will have a really hard time finding Windows 10 drivers for CD/DVD devices.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation