fios gigabit slow

[srsurveyor]

fios gigabit internet is slow

[mdklassen]

> fios gigabit internet is slow

Your computer: HP Pavilion p6310f Desktop PC Product Specifications

Product number: AY018AA

Release date: 18-Nov-2009

Country/region sold in:

 • United States

 • Canada

has networking via LAN: 10-Base-T

• Interface: Integrated into motherboard
• Technology: Realtek RTL8201N
• Data transfer speeds: up to 10/100 Mb/s
• Transmission standards: 10-Base-T Ethernet

You need to add-in a PCI-E network-adapter card that is capable of 1000 Mb/s, and connect the Ethernet cable to it, instead of to the integrated adapter.

Your quad-core processor:  AMD Athlon II X4 630
• Operating speed: Up to 2.8 GHz
• Number of cores: 4
• Socket: AM3

is plenty-fast to handle 1000 Mb/s.

The original disk-drive:
• Size: 1 TB
• Interface: SATA
• Rotational Speed: 5400 RPM

is an "antique" (from 2009?) and should be upgraded to a new 7200 RPM disk-drive.

Are you using a CAT-3, CAT-5, CAT-5E, or CAT-6 Ethernet cable?  Check the labelling along the cable.

Which model of cable-modem or telephone-company adapter are you using?

Is there more than one device connected, wired or wirelessly, to that adapter?

If you have a "smart-TV" connected, turn it off.

What values are measured when you try accessing www.SpeedTest.net ?

When you contact your ISP (Internet Service Provider), can they remotely connect to their device (at your location) to monitor & trouble-shoot?

If you connect a different computer, replacing yours, does the speed change?

[srsurveyor]

   Thanks so much for your expert advice. I just turned on remote access and your second message popped up with most of the information you requested. Was that a coincedence? 

  Im only getting in the high 90s with Fios Gigabit Internet and been hoping I could get a higher speed. Your advice is what I have suspected. My computer is to old to handle such a high speed.

  Thanks again:smileyhappy:     

[mdklassen · Accepted solution]

>  Im only getting in the high 90s with Fios Gigabit Internet

Probably, your current network adapter is working at 100 Mbits/second.

> My computer is to old to handle such a high speed.

Well, if you want to spend about $25,

see: Tripp Lite 1 Port GbE PCIe Card – Network Adapter, Full Profile, GbE, PCI Express 1.1, 10/100/1000 M...

to upgrade to a faster network adapter.

Be sure to use a CAT-5E or CAT-6 Ethernet cable, to support the 1000 Mb/s connection.

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