• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I've always had the same pin code to log in to my desktop account, now my account does not want to accept my pin code I've never changed. what can i do to get into my desktop account?

1 REPLY 1
HP Recommended

@Herminiafer 

 

Welcome to the HP English Community --

 

A broken or not-working PIN sign-in does not automatically mean you were "hacked".

 

We cannot help directly -- our guidelines prohibit posting or providing any information that might breach security.

Reference > HP Community - Rules of Participation

 

Start here:

MIcrosoft - Change or reset your PIN 

 

There are dozens of articles on the 'net about this subject.

Open your Browser > search for "PIN not working" or other words that make sense to you.

 

Example

Microsoft Community - PIN not working for logging into Windows 11  

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.