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‎08-09-2020 11:28 PM

HP Recommended
Product: Pavilion
Operating System: Microsoft Windows 10 (64-bit)
What is it? error code: RGDBWF-82VA6X-X87SLK-61CE03
1 REPLY 1

‎08-10-2020 08:08 AM

HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Full Test Failure, means that you have to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04717087

 

After you replace the drive, you can reinstall W10 using the media creation tool at the link below to create bootable installation media.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-550-200-desktop-pc-series/9259612

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