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‎04-17-2020 07:22 PM

HP Recommended
Product: HP Pavilion 24-r000 All-in-One Desktop PC series
Operating System: Microsoft Windows 10 (64-bit)

my computer had a harddrive error diagnosed today, a picture can be seen here(https://imgur.com/a/ooqFzpu). is it possible to transfer my data (~90GB) to an external harddrive or backup my data? based on the situation, is recovery possible?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎04-17-2020 08:21 PM

HP Recommended

@Tom_Lin,

Your quick.   That model has a 3.5" SATA Hard drive, rotational speed 7200 RPM.

 EaseUS offers a generic cloning software.    external 3.5" enclosure USB3.0    

  Drive 2TB      additional 3.5" drive for data copy only, not to be kept ON.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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4 REPLIES 4

‎04-17-2020 07:49 PM

HP Recommended

@Tom_Lin,

Please specific the exact model number. Based on the drive type and size, a plan can be made.

If the drive is still working:

1) Cloning to a new drive. Will require USB3.0 enclosure. Then swap out drives.

2) Data transfer: Copy to an external USB3.0 adapter (could be small hard drive or M.2 SATA SSD)

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎04-17-2020 07:57 PM

HP Recommended

my model is HP Pavilion 24 All-in-one PC CAN ICES -3(B) /NMB-3(B) REGULATORY MODEL. can you instruct me detailed steps to secure my data?

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‎04-17-2020 07:58 PM

HP Recommended

model number is 24-r014

Was this reply helpful? Yes No

‎04-17-2020 08:21 PM

HP Recommended

@Tom_Lin,

Your quick.   That model has a 3.5" SATA Hard drive, rotational speed 7200 RPM.

 EaseUS offers a generic cloning software.    external 3.5" enclosure USB3.0    

  Drive 2TB      additional 3.5" drive for data copy only, not to be kept ON.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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