• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Desktop 590-p0066
Microsoft Windows 10 (64-bit)

When recently purchased HP Pavilion Desktop 590-p0066, OFFICE 365 on computer, I loaded OFFICE Home and Business 2016 without first removing office 365. How do I remove office 365 now?

3 REPLIES 3
HP Recommended

@Hackensack47 

 

Some ideas...

 

Office usually shows up in Programs and Features.

 

Back up your documents to a safe location (just in case).

 

Open Control Panel > icon view > Programs and Features

Scroll down - if you find the offending (unwanted 365 Office) software > Click and Uninstall it.

 

Not there?

Check Settings > Apps > Apps and Features

Scroll down - if you find the offending (unwanted 365 Office) software > Click and Uninstall it.

 

Not even there?

Windows key (Start) > List All Apps >

Scroll down to category "M"

Look for the Unwanted Microsoft Office 365 and remove / uninstall it.

 

After all is done, Restart the computer and log in.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You!

Answered? Click "Accept as Solution" to help others find it.

 

Dragon-Fur

HP Recommended

Clarification of post, When purchased, office 365 on  HP Pavilion Desktop. 550-p0066,. Without first checking, since Office 365 had not been activated, I loaded "Microsoft Office Home and Office 2016" on the desktop without first removing office 365. How do I remove office 365 now? Discovered by finding other Office applications not activated on computer that do not come with "Office Home and Office 2016."

HP Recommended

@Hackensack47 

 

OK, I think I understand.

 

 I am guessing I don't know the answer you want / need.  

 

Even not activated, I would have though the Office 365 software is lurking somewhere it can be removed.

 

I found answers in various places, of course - the Internet is rife with solutions and this is, after all, an Office question...

 

For example, for Office 365

Windows Start > look for "Get Office" > Right-Click and uninstall.

 

So, what to do??

Check with Office Support, Microsoft Community, walk around in Google...

 

You cannot be the first person to have ever done this?  Yes?

If you are actually the first and other options fail,

Back up your documents

Zap / remove / uninstall all the Office software on your computer

Reload the old 2016 Office > Restart and see what you have...

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You!

Answered? Click "Accept as Solution" to help others find it.

 

 

 

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.