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Hackensack47
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have both office 365 and office 2016 on computger

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HP Pavilion Desktop 590-p0066
Microsoft Windows 10 (64-bit)

When recently purchased HP Pavilion Desktop 590-p0066, OFFICE 365 on computer, I loaded OFFICE Home and Business 2016 without first removing office 365. How do I remove office 365 now?

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Dragon-Fur
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@Hackensack47 

 

Some ideas...

 

Office usually shows up in Programs and Features.

 

Back up your documents to a safe location (just in case).

 

Open Control Panel > icon view > Programs and Features

Scroll down - if you find the offending (unwanted 365 Office) software > Click and Uninstall it.

 

Not there?

Check Settings > Apps > Apps and Features

Scroll down - if you find the offending (unwanted 365 Office) software > Click and Uninstall it.

 

Not even there?

Windows key (Start) > List All Apps >

Scroll down to category "M"

Look for the Unwanted Microsoft Office 365 and remove / uninstall it.

 

After all is done, Restart the computer and log in.

 

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Dragon-Fur

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Hackensack47
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Clarification of post, When purchased, office 365 on  HP Pavilion Desktop. 550-p0066,. Without first checking, since Office 365 had not been activated, I loaded "Microsoft Office Home and Office 2016" on the desktop without first removing office 365. How do I remove office 365 now? Discovered by finding other Office applications not activated on computer that do not come with "Office Home and Office 2016."

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Dragon-Fur
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@Hackensack47 

 

OK, I think I understand.

 

 I am guessing I don't know the answer you want / need.  

 

Even not activated, I would have though the Office 365 software is lurking somewhere it can be removed.

 

I found answers in various places, of course - the Internet is rife with solutions and this is, after all, an Office question...

 

For example, for Office 365

Windows Start > look for "Get Office" > Right-Click and uninstall.

 

So, what to do??

Check with Office Support, Microsoft Community, walk around in Google...

 

You cannot be the first person to have ever done this?  Yes?

If you are actually the first and other options fail,

Back up your documents

Zap / remove / uninstall all the Office software on your computer

Reload the old 2016 Office > Restart and see what you have...

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You!

Answered? Click "Accept as Solution" to help others find it.

 

 

 

 

 

 

 

Dragon-Fur

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