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‎09-28-2021 12:40 PM

HP Recommended
Product: 24-df0009ur
Operating System: Other

hello, I need a bios for a monoblock model 24-df0009ur without bypassing the firmware, I did not find anything on the official website, s/n 8cc04729pmWhatsApp Image 2021-09-27 at 18.14.56.jpeg

there is such a window, it is desirable not to run the bios, but for the program to write the bios to a flash drive as it is written here to make a bootable flash drive - https://support.hp.com/us-en/document/c02693833 , the OS does not load at all, and it does not go into the bios, but in general it is interesting that this case goes as a warranty? we didn't do anything, the candy bar began to give it out by itself

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-03-2021 01:43 AM - edited ‎10-03-2021 01:44 AM

HP Recommended

I absolutely do not understand what you are saying
This is not my website!
I gave you the latest bios available for this model in my answer
the drivers and software are available on the page Hp support

https://support.hp.com/us-en/drivers/selfservice/hp-all-in-one-pc-24-df0000i/37592630

 

but contact the after-sales service in your country, since you are under warranty

 

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8 REPLIES 8

‎09-29-2021 10:45 AM

HP Recommended

Hello
you should contact the HP Support Service in your country, the warranty is active, normally this should be taken care of
just in case, if needed

Motherboard Specifications, Village

  • HP name: Village
  • SSID: 86F7

HP Consumer Desktop PC BIOS Update (ROM Family SSID 86F7)

F.21 Rev.A12.4 MBMay 16, 2021Download
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‎10-02-2021 07:39 AM

HP Recommended

has the bios been updated at all for this model? on your official website, for some reason, they do not upload bios and drivers to many monoblocks, but there are preppers on laptops....on the link https://support.hp.com/us-en/product/hp-all-in-one-pc-24-df0000i/37592630/model/35389839/document/c0... there is no bios....the current is downloaded from the "Download" link

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‎10-03-2021 01:43 AM - edited ‎10-03-2021 01:44 AM

HP Recommended

I absolutely do not understand what you are saying
This is not my website!
I gave you the latest bios available for this model in my answer
the drivers and software are available on the page Hp support

https://support.hp.com/us-en/drivers/selfservice/hp-all-in-one-pc-24-df0000i/37592630

 

but contact the after-sales service in your country, since you are under warranty

 

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‎10-07-2021 07:05 AM - edited ‎10-07-2021 07:06 AM

HP Recommended

you gave a link to the model -24-df0000i and I have a model 24-df0009ur

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‎10-07-2021 07:08 AM

HP Recommended

you gave a link to the model -24-df0000i and I have a model 24-df0009ur

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‎10-07-2021 10:19 AM

HP Recommended

It doesn't change much, I gave you the series page
the computer is in the list

https://support.hp.com/us-en/product/hp-all-in-one-pc-24-df0000i/37592630/product-info

 

 

HP All-in-One - 24-df0009ur 

 

 

 

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‎10-07-2021 02:00 PM

HP Recommended

I wonder where it is indicated that these are the same models? by s/n, the search exactly outputs 24-df0009ur to the model, and not 24-df0000i, https://support.hp.com/us-en/dashboard/device and https://support.hp.com/us-en/drivers/selfservice/hp-all-in-one-pc-24-df0000i/37592630/model/35389839... in general, he writes that nothing was found, even on the English-language HP website

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‎10-08-2021 04:44 AM

HP Recommended

Sorry, but what exactly do you want?
I answered your request
On the one hand, you have a page, in fact with all the models of this same series, I did not say the same models
Your computer, as I showed you, is listed in this series!
I then gave you back the unique link of your model
The drivers and software page of this product page seems damaged, missing, that's why I gave the series page

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