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HP Recommended
hp pavilion pc a6010n
Microsoft Windows Vista

Hello, I do not have a recovery disk & I am wanting to do a factory reset so that I can give computer to a family member. 

7 REPLIES 7
HP Recommended

Hi

 

First of all ensure you have a "Licence Key" then perhaps Heidoc for an OS.

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-downl...

https://www.heidoc.net/php/Windows%20ISO%20Downloader.exe

 

If in doubt please ask.

 

 

HP Recommended
Hi, I do have licence key, so what's with the 2 links above?
HP Recommended
Correction, I have the product key for Windows Vista, hopefully thats what you are referring to.
HP Recommended

Hi

Yes it was.

 

And the Heidoc links are to find a copy of Windows Vista, if needed.

 

and this has 996 Vista updates.

 

https://www.catalog.update.microsoft.com/Search.aspx?q=windows+vista

HP Recommended
so what are the steps, please include everything as I'd like to complete this today.
HP Recommended

Hi

 

I have only downloaded an .iso for Microsoft from, mainly, Microsoft. So...

 

https://www.heidoc.net/joomla/technology-science/microsoft/57-windows-vista-direct-download-links

 

AND that is it .

 

 

 

 

 

 

HP Recommended

If you have your computer on, turn it off.  Wait about a minute and power it back on.  Then, start tapping the F11 key.  This will take you to the page that you will follow instructions on to reset your computer to factory settings.  I've done this several times and it is an easy process.  As I said, just follow the prompt.  Ron

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