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HP Recommended
HP Stream - 14-ax002na

Hi, I have a HP stream 14 laptop that I have forgotten my password for but I want to factory rest it but I am struggling to do as the storage is full and I am un able to logging in to it model number is 14-ax002na

1 REPLY 1
HP Recommended

hi

https://support.hp.com/au-en/product/hp-stream-14-ax000-laptop-pc/12499221/model/13556168?sku=X9W65E...

 

so

 Software recovery options (Windows 11 and Windows 10)

if not possible with recovery F11
you have the two possibilities to test first

HP Cloud Recovery Client or HP Cloud Recovery Tool

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

 

and

Microsoft Windows Media Creation Tool

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