• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-30-2019 06:46 PM

HP Recommended

Hi 

 

Try to backup data per above.

 

Try reinstalling Windows on the existing HDD.

 

I can't say if you have a bad HDD or the boot sector is corrupted. 3FO usually means the HDD has failed.

 

You will have to replace the HDD if you cannot reinstall Windows.

 

Regards

Was this reply helpful? Yes No

‎10-30-2019 06:51 PM - edited ‎10-30-2019 07:57 PM

HP Recommended

Hi,

 

See if you can repair the HDD boot sector using tips at this site (Link) before you do anything destructive.

 

Again, it sounds like your HDD is going bad.

 

Regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.