how to fix the realtek rtl8723be 802.11 is experiencing driver or hardware-related problems etc...

[mymodded]

the laptop always disconnects the wifi it self then it shows me only my wifi and when i press "disconnect" the wifi disappear ,

this happens when i diagnose it

it shows me this when it disconnect wifi and shows me only my wifi:

 this shows me after a while :

this shows me after i press "disconnect":

more information:

i bought the laptop before 3 years

it shows me a bad signal /internet but its not a bad its really good but it shows a bad wifi

this what i was doing: i was looking in YT for a solution and i found a video which says that to go to "network and sharing center" then go change adapter settings then right click on the wifi then press properties then press configure then go to power managment then disable "allow the computer to turn off this device to save power" and go to "drivers" then press update , it didnt helped me it made it show a bad internet but its a good internet like when i play my game it shows a good internet , so i don't care about this 

i think my internet connection is wireless

[Barachiel]

@mymodded

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

Here's a guided troubleshooter that will help fix this issue: Click here 
 
Try these steps: 
 

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

If issue persists, continue with the below steps: 

• If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

• If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

For related post on HP Forums: Click here (please check the product specs before sharing this post) 

Let me know how that pans out.

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 🙂

[mymodded]

i already unchecked the "allow this computer to turn off this device to save power"

so yeah, and the f12 button [flight mode] key is showing a white light [a normal light]

[mymodded]

i already unchecked the "allow this computer to turn off this device to save power"

so yeah, and the f12 button [flight mode] key is showing a white light [a normal light]

and it still disconnecting wifi

[Barachiel]

@mymodded

Thank you for posting on HP Forums, 

Barachiel is at your service. 

I Understand you are in need of support,

And to help you out, I'm sending out a Private message with the required informations,

Keep me posted,

Good Luck. 🙂

[mdklassen]

Is your WiFi router supplied your ISP (Internet Service Provider) or is it supplied by you?

If you power-off the WiFi router, and then power-on, it will "reset".  This might fix your problem.

A "limited" connection implies a good connection between your computer and your router, but *NO* connection between the router and the ISP's network.

Contact your ISP's "technical support". 

They can remotely login to their router, and view its internal statistics, e.g., signal strength.

[mdklassen]

>  to help you out, I'm sending out a Private message with the required informations ...

Wouldn't it be better to share the knowledge that you have, by posting into this forum?

It avoids two contributors giving the same suggestions to the author.

[mymodded]

please help me its not the wifi's problem its the laptop problem its only the device which disconnects the wifi it self

[mymodded]

its not the router's problem its the laptop's problem because its the only device which disconnects the wifi it self

[mdklassen]

> ‎08-10-2018 04:06 AM 

> please help me its not the wifi's problem its the laptop problem its only the device which disconnects the wifi it self

> ‎08-10-2018 04:10 AM 

> its not the router's problem its the laptop's problem because its the only device which disconnects the wifi it self

Are you saying that if you have some other WiFi-capable device, e.g., a smart-phone, that it loses its Internet connection at the same time that your computer loses its Internet connection?

If you disable the computer's WiFi, and connect an Ethernet cable from the computer to the router, do you still experience any loss of Internet connection?

Is your computer's internal clock correctly set (time & date & timezone) ?

A mismatch between that clock and the clock inside the router can cause problems.

Measure, measure, measure.

Exactly how long after rebooting your computer do you lose the connection?

From a command-line prompt, enter: IPCONFIG  /ALL

to see output like:

Ethernet adapter Local Area Connection:

   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.0.197(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : August-09-18 07:50:40 AM
   Lease Expires . . . . . . . . . . : August-11-18 07:43:39 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1

The important value is that "expires" time-stamp.

If you lose your connection after that time, that would be good to know.