• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

before i enter that command i should insert and ethernet cable?

 

 

*i dont have an ethernet cable*

HP Recommended

i forgot to tell you that i didn't find that , but i found 

 

ethernet adapter ethernet :

 

etc......................

 

 

 

 

also i found something looks like the what u said it says every thing you said but it has another things added

 

wireless LAN adapter WiFi :    

 

 

etccc.....

 

it shows me 

 

lease expires : ..................... sunday,  august 12,  2018 2:56:38 PM

 

 

 

 

 

 

HP Recommended

@mymodded wrote:

before i enter that command i should insert and ethernet cable?

*i donut have an ethernet cable*


Since we are trying to trouble-shoot your networking problems, try:

 

1. disable the WiFi, purchase/borrow an Ethernet cable, and connect your computer to your router, record the date/time at which you connected it, and see if the Internet connection "drops" at any time.  Record the date/time at which it "drops". Tell us the values of those 2 time-stamps.

 

 

2. disconnect the Ethernet cable, and enable the WiFi adapter, reboot, record the date/time at which you rebooted, and record the date/time at which your connection "drops".  Tell us the values of those 2 time-stamps.

 

3. Run the commands:

  • IPCONFIG  /ALL > %TEMP%\mymodded.txt
  • NOTEPAD               %TEMP%\mymodded.txt

Copy-and-paste all the content of that file into this forum.

 

HP Recommended

ok i will try to get but i found this 

 

Screenshot (28).png

HP Recommended

I  went to my device manager and look under network adapters to fix this problem but there is no Wi-Fi option on there but my Wi-Fi is it showing at all or connecting 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.