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‎02-26-2024 11:14 PM

HP Recommended

i want to set fingerprint or facial password for my pc. but it showing the message that we could not find fingerprint scanner compatible with window hello face. similar for face password also. 

i bougth this pc just 1 month before and its first time i want to setup. 12th generation 

there below also showing that sign in window , apps , and service and in front of it showing option of set up but the set up option in not accissible.

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1 person had the same question
1 REPLY 1

‎03-04-2024 10:51 AM

HP Recommended

Here's a video from HP Support on how to fix fingerprint login issues:


https://www.youtube.com/watch?v=YsfxdKPQ8GE



I am a volunteer and I do not work for, nor represent, HP
How to Fix a Blurry or Stretched Display in Windows 11| HP Computer Service | HP Support
How to Fix a Blurry or Stretched Display in Windows 11| HP Computer Service | HP Support
youtube.com/watch?v=YsfxdKPQ8GE
Learn how to fix a blurry or stretched display in Windows 11 Chapters: 00:03 - Introduction 00:22 - Step 1: Restart the computer 00:44 - Step 2: Adjust the display resolution 01:19 - Step 3: Update the graphics driver 01:49 - Step 4: Download and install the latest BIOS For other helpful videos go
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