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‎03-22-2020 10:55 AM

HP Recommended
Product: HP All-in-One - 22-c0034nf
Operating System: Microsoft Windows 10 (64-bit)
 
Hello. I bought an all-in-one desktop PC: HP All-in-One - 22-c0034nf

Today I tried to use the cd but couldn't find how to insert a CD.

I searched in the "device manager" section and I cannot find the reader.

Can you help me please.

sorry for english i'm from France
 
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-23-2020 09:17 AM

HP Recommended

@PYSHA 

I don't understand.

 

Here is info you your model PC: https://support.hp.com/us-en/document/c06013475

 

If you scroll down to Computer Case and look at the Right side, you will clearly see the CD/DVD drive cover with the button you press to open it.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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4 REPLIES 4

‎03-22-2020 12:07 PM

HP Recommended

@PYSHA 

On the back of the monitor on the right side is the CD/DVD drive -- you press the button to open it.



I am a volunteer and I do not work for, nor represent, HP
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‎03-22-2020 04:48 PM

HP Recommended
 
 
There are no buttons and I don't know how to open the CD compartment
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‎03-23-2020 09:17 AM

HP Recommended

@PYSHA 

I don't understand.

 

Here is info you your model PC: https://support.hp.com/us-en/document/c06013475

 

If you scroll down to Computer Case and look at the Right side, you will clearly see the CD/DVD drive cover with the button you press to open it.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎03-23-2020 10:12 AM

HP Recommended
 
 
I called Hp today and they informed me that some models did not have a CD player despite it being physically present and this is the case with my computer. I am disappointed because I did not expect it. Thanks for your help
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