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‎01-15-2018 08:59 PM

HP Recommended
Product: hp4440s
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone I have a HP 4440s probook and I can't open the DVD drive because there is no button on it.

Please help how to open it.

7 REPLIES 7

‎01-15-2018 09:01 PM

HP Recommended

Open "File Explorer".

Click with the second (usually the RIGHT-side) button on the icon for the CD/DVD drive.

Choose "Eject".

 


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‎01-15-2018 09:10 PM

HP Recommended

How to get  ''file explorer'' in windows 10. this is my first time to use it

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‎01-15-2018 09:15 PM

HP Recommended

> How to get  ''file explorer'' in windows 10.

 

Across the bottom row of your screen is a yellow-coloured icon, that looks like a "file-folder". 

So, "hover" your mouse-pointer over it, until a pop-up "balloon" appears, to annotate the icon.

Then, click it.


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‎01-15-2018 09:23 PM

HP Recommended

I got there, but in the '' devices and drives'' there is no icone for dvd

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‎01-15-2018 09:25 PM

HP Recommended

>  there is no icon for DVD.

 

Click on "Computer".  That should make it show.


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‎01-15-2018 09:41 PM

HP Recommended

when I click on computer I can somes files but no DVD. It's only on manage that I can see ''eject'' but not highlighted. so I cannot click on it

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‎01-15-2018 09:46 PM

HP Recommended

After I click on "Computer", this is what I see:

 

Capture.JPG

 

 

I realize that the above image will not immediately appear -- it requires a "moderator" on this forum to "approve" the message. 

 

In the meantime, if you see the 'DVD' icon, double-click on it.

Windows will open the tray, and tell you to insert some media.

 


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Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

 

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