hp officejet 6110 Printer automatically prints GET /DevMgmt/ProductStatusDyn.xml HTTP/1.1

[CWeilert]

my hp officejet 6110 randomly prints the message GET /DevMgmt/ProductUsageDyn.xml HTTP/1.1 .  How do I stop this?

[Raj_05]

Hi @CWeilert,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

This issue occurs because your HP OfficeJet 6110 printer is receiving unexpected network requests from a device or software attempting to query its status. Here's how you can stop it.

Check for Rogue Devices or Software

• Identify the Source:
  • Determine if any device or software on your network (such as monitoring tools or apps) is sending HTTP requests to the printer.
  • Disconnect devices from the network one at a time and monitor if the issue persists.

Reconfigure Printer Settings

• Disable SNMP or Status Monitoring:
  • Log in to the printer's embedded web server (EWS):
    1. Find the printer's IP address (usually visible on the printer or via the HP software).
    2. Enter the IP address in your web browser.
  • Look for settings related to SNMP, status monitoring, or logging and disable them.
• Turn Off Usage Reporting:
  • Check for a "Usage Report" or "Status Report" feature in the printer’s settings and disable it if possible.

Check for Firmware Updates

• Outdated firmware might cause such issues. Update the printer's firmware:
  • Visit the HP Support website.
  • Search for your printer model and download the latest firmware.
  • Follow the instructions to install it.

Reset Printer to Default Settings

• If the above steps don't work, reset the printer:
  1. Turn off the printer and unplug it.
  2. Press and hold the # and 6 buttons.
  3. While holding these buttons, plug the printer back in and power it on.
  4. Release the buttons when the printer powers up.

Block the Printer from Receiving External HTTP Requests

• Use your router’s firewall settings to block external devices from sending HTTP requests to the printer:
  • Log in to your router's admin page.
  • Find the printer's IP address and block it from external access.

[Raj_05]

Factory Reset the Printer

• If the issue persists, a factory reset can clear any misconfigurations:
  • Access the printer’s menu and look for a factory reset option.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support