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09-05-2025
07:16 AM
- last edited on
09-06-2025
10:43 AM
by
A_Gayathri
Hi, and thank you for any one can help me.
I broke hdd of my hp pav 590-A0010NL
So i try to clean reinstall OS in a new SSD kingston 480gb, but when i try to boot with my windows 10 64bit pendrive system reboot (just after the white loading line...)
i tried a lot of setup in uefi bios but nothing.
i tried to restore bios default.
i tried to change ram.
i tried to add another ssd of my other pc but it doesn't boot... try to solve windows problems and then reboot...
Can anyone helpe me? must i change some uefi bios settings?
thanks
Filippo
09-07-2025 07:26 AM
Hi @PippoCD,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding the Windows 10 installation issue!
We're thrilled to have the opportunity to assist you and provide a solution.
Try these steps:
Check BIOS Boot Settings
Restart PC → Press Esc repeatedly → Enter F10 BIOS Setup.
Go to Storage / Boot Options:
Boot Mode = UEFI (not Legacy).
Secure Boot = Enabled (for Windows 10 install).
CSM / Legacy Support = Disabled.
Save changes and exit.
Verify Bootable USB Creation
Use Windows Media Creation Tool (official Microsoft tool) to recreate the bootable USB.
Ensure USB is formatted as FAT32 with GPT partition scheme (for UEFI).
Try another USB drive if possible.
Connect USB to Rear Ports
Insert USB installer into a rear motherboard USB 2.0 port (not front panel / USB 3.0).
Start Windows Setup
Boot PC → Press Esc → F9 Boot Menu → Select the USB drive.
If Windows setup loads, proceed with installation.
If Setup Freezes or Reboots
Disconnect any secondary drives (keep only the new SSD connected).
Remove unnecessary peripherals (printers, external HDDs, etc.).
Test with only one RAM stick installed if multiple are present.
Clear Old Boot Entries
In BIOS, check Boot Order and remove entries pointing to old HDD.
Set USB Drive as first boot device.
Run Hardware Diagnostics
Restart PC → Press Esc → F2: System Diagnostics.
Run Memory Test and Storage Test to confirm RAM/SSD health.
Check for BIOS Update
Visit HP Support → Enter model → Download and update the latest BIOS.
Sometimes installation issues are fixed in newer firmware.
Final Option – Try Legacy Boot
If UEFI install keeps failing, go to BIOS → Enable Legacy Support → Disable Secure Boot.
Recreate the USB in MBR partition scheme for Legacy mode.
Try installing Windows again.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee