• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

simple sabe saved photos not showing  n

laptop can not recognise 

1 REPLY 1
HP Recommended

@aich1946 

 

SimpleSave was never supported beyond Windows 7.

 

The hard drives included the onboard SimpleSave software used to manage the backups.

Worse, backups made with the software were encrypted.

What?  This just means if you cannot access / use the software, you have little chance of getting a hold of the data on the hard drive.

 

If the drive is functional at all,

If you can find a Windows 7 system,

Connect the drive to that computer and see if you can get into the software.

 

SimpleSave HP Documents

SimpleSave_UserManual_C02659437

SimpleSave_FAQ_C03068087

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.