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HP Recommended
pavillion 11 touchsmart
Microsoft Windows 8.1 (64-bit)

i can't activate windows on my laptop. it's keeps telling me they can't activate my windows cause they can't connect to my organization's activation server

2 REPLIES 2
HP Recommended

@LINCOLN8 

Commercial versions of Windows use something called a key server for activation -- that is what the message is referring to.

 

Pirated versions of Windows install a local version of that server to fool the OS into activating.

 

This means you have a Pirated version of Windows -- and we can not assist you with that.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

If you do indeed have a legit copy of Windows 8.1 and get that message go Here and click on Find My Windows Key and follow the directions for activation.

 

Also make sure you're connected to the internet, have your VPN turned off (if you have one) antivirus off, firewall off, and most importantly remember sometimes it takes days for it to go through because Windows servers are busy or down.

*Just a community member, not an HP employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.