• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-17-2020 06:34 PM

HP Recommended
Product: pavillion 11 touchsmart
Operating System: Microsoft Windows 8.1 (64-bit)

i can't activate windows on my laptop. it's keeps telling me they can't activate my windows cause they can't connect to my organization's activation server

2 REPLIES 2

‎06-18-2020 02:36 PM

HP Recommended

@LINCOLN8 

Commercial versions of Windows use something called a key server for activation -- that is what the message is referring to.

 

Pirated versions of Windows install a local version of that server to fool the OS into activating.

 

This means you have a Pirated version of Windows -- and we can not assist you with that.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎06-19-2020 01:13 PM

HP Recommended

If you do indeed have a legit copy of Windows 8.1 and get that message go Here and click on Find My Windows Key and follow the directions for activation.

 

Also make sure you're connected to the internet, have your VPN turned off (if you have one) antivirus off, firewall off, and most importantly remember sometimes it takes days for it to go through because Windows servers are busy or down.

*Just a community member, not an HP employee.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.