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03-20-2024 12:52 PM
Hello, My original Hard Drive crashed and I had to replace it with a new one. I have the original HP Windows 8.1 Pro Operating system disc so I've been able to reinstall Windows. I don't' have my product key, so I used "showKeyPlus" to retrieve it from the system bios. When I use that product code to activate windows I get this message: "That key can't be used to activate this edition of Windows. Please try a different key.".
I don't understand why the product key, which is the one stored in the computers Bios, does not activate windows.
Any help with this would be appreciated.
03-20-2024 01:53 PM
Hi:
You shouldn't have even needed to enter a product key to activate W8.1
What does the Showkey plus app report regarding the version the Windows product key is good for?
My PC has a W8.1 Pro OEM product key in the BIOS and the OS description is:
OEM Edition: Win 8.1 RTM Professional OEM:DM